WE EXPECT MOST ORDERS TO SHIP WITHIN 7-10 BUSINESS DAYS. SHIPPING OCCURS MONDAY – FRIDAY AND DOES NOT OCCUR ON WEEKENDS OR HOLIDAYS.

PLEASE NOTE: HANDLING TIMES FOR ORDERS PLACED ON THE HABIBI HOUR WEBSITE HAVE A STANDARD 1-3 DAYS FROM THE DATE OF PURCHASE.

IF YOU SELECTED AN EXPEDITED SHIPPING METHOD; SHIPPING METHODS WILL GO INTO EFFECT ONCE THE PACKAGE HAS BEEN POPULATED WITH TRACKING INFORMATION.

ONCE AN ORDER IS PLACED, THERE IS A SHORT WINDOW OF TIME TO UPDATE A SHIPPING ADDRESS. IF YOU NEED TO CHANGE YOUR SHIPPING ADDRESS, PLEASE SEND US YOUR ORDER NUMBER AND AN UPDATED SHIPPING ADDRESS.

PLEASE NOTE: WE ARE UNABLE TO DISRUPT THE PROCESS OF OUR FULFILLMENT TEAMS AND IF YOUR ORDER IS IN PROGRESS TO SHIP, WE ARE UNFORTUNATELY UNABLE TO SUPPORT AN ADDRESS CHANGE.

IF YOUR ORDER HAS SHIPPED TO AN INCORRECT ADDRESS AND YOU HAVE A TRACKING NUMBER, PLEASE CONTACT US IMMEDIATELY SO WE CAN PROVIDE SUPPORT IN COORDINATING THE SUCCESSFUL DELIVERY OF YOUR ORDER.

AFTER AN ORDER HAS BEEN PLACED THERE IS A SHORT WINDOW OF TIME YOU CAN CHANGE THE SIZE AND OR COLOR OF YOUR PURCHASE. PLEASE VISIT THE CONTACT PAGE AS SOON AS POSSIBLE SO OUR TEAM CAN ASSIST YOU.

PLEASE NOTE: WE ARE UNABLE TO DISRUPT THE PROCESS OF OUR FULFILLMENT TEAMS AND IF YOUR ORDER IS IN PROGRESS TO SHIP, WE ARE UNFORTUNATELY UNABLE TO SUPPORT AN ADJUSTMENT TO YOUR ORDER.

ONCE YOUR ORDER SHIPS FROM OUR WAREHOUSE, YOU WILL AUTOMATICALLY RECEIVE AN EMAIL NOTIFICATION WITH TRACKING INFO SENT TO THE EMAIL USED ON YOUR ORDER.

REMEMBER TO CHECK YOUR SPAM FOLDER, IN CASE YOU HAVEN’T ADDED OUR EMAIL TO YOUR CONTACTS..

UNFORTUNATELY, ORDERS CANNOT BE CANCELED ONCE PROCESSED.

ALL SALES ARE FINAL. THE HABIBI HOUR DOES NOT ACCEPT RETURNS OR EXCHANGES UNLESS A PRODUCT IS DAMAGED UPON DELIVERY.

PLEASE VISIT OUR CONTACT PAGE AND OUR TEAM WILL BE HAPPY TO ASSIST YOU!